Support

Unfortunately, once your order is placed, it cannot be modified to add new items. If you wish to purchase additional products, you will need to place a separate order. If your order hasn’t been pro...

If you’ve received your order but are missing an item, please contact us immediately with your order number and details of the missing product. We will investigate and arrange for the item to be sh...

There are several reasons an order may be canceled, including:Payment issues (e.g., failed or declined transactions).Inventory problems (e.g., out of stock or discontinued items).Fraud prevention (...

If you haven’t received a confirmation email, first check your spam or junk folder. If it’s not there, please contact our customer support team with your order details (order number, email address ...

If your order is mistakenly delivered to the wrong address, please contact Hairovesca immediately. We will work with the carrier to resolve the issue and arrange for the order to be redirected to t...

 If the courier cannot redirect your package, it will be delivered to the original address. You may need to arrange for a re-delivery or pickup through the courier’s services.

Some couriers may offer a redirection service, depending on the package status and the destination. Please contact the courier directly for more information.

Unfortunately, once your order has been dispatched, the Hairovesca team cannot change the shipping address. However, you may try contacting the courier directly to request an address change.

If your order has not been processed or shipped, the Hairovesca team can help you update the shipping address. Please contact customer support as soon as possible with the new shipping address. Onc...

To avoid this issue in the future, please ensure that your shipping address is correct before finalizing your order. Double-check all details, including your address and contact information, during...