Support

  • Total activity 46
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 0

Articles

Recent activity by Support Recent activity Votes
  • Do I need to share the return tracking number with you?

    Yes, in order to assist us in processing your return in a timely and efficient manner, we kindly ask that you provide the return tracking number to our customer support team. By sharing this inform...

  • What should I do if my return package is lost in transit?

    If your return package is lost, contact the shipping carrier with your tracking number to file a claim. Unfortunately, Hairovesca cannot process refunds for returns that are lost in transit unless ...

  • How long does it take for my return to be delivered?

    Delivery times vary depending on the shipping carrier and your location. Typically, returns take between 5 and 10 business days to arrive at our facility. Use your return tracking number to check t...

  • How do I know if my order has been dispatched?

    You will receive a shipping confirmation email once your order has been dispatched. The email will include your tracking number and details about the courier handling the delivery.

  • How can I get a return tracking number?

    You can obtain a return tracking number by using a trackable shipping method when sending your return. This number is provided by the carrier (e.g., DHL, Hermes, La Poste) at the time of shipment. ...

  • How can I track my return shipment?

    Use the return tracking number provided by the shipping carrier to track your shipment:Visit the carrier's website (e.g., DHL, Hermes, La Poste).Enter the tracking number in the provided tracking f...

  • Which carriers can I use for returns?

    You can use any shipping carrier that provides a tracking option. Common carriers include:DHLHermesColis PrivéLa PosteAlways ensure you get a tracking number for your return.

  • What is a return tracking number?

    A return tracking number is a unique identifier provided by the shipping carrier when you return an item. It allows you to track the shipment and confirm that it has been delivered to Hairovesca's ...

  • How can I track my order?

    Once your order has been shipped, you can easily check its status by following these steps:Order Number: Use the order number provided in the shipping confirmation email.Tracking Link: Click on the...

  • What Is Hairovesca?

    Hairovesca is a clinically backed hair-growth serum designed to reduce shedding, boost density, and support healthier, thicker, stronger hair.It uses a precision roll-on applicator to deliver high-...